Frequently Asked Questions
You pay a monthly fee for us to build, maintain, and update your website. The subscription includes hosting, security, domain management, and any modifications or updates you request. It’s a hands-off solution, meaning you won’t have to worry about managing your website.
Our monthly subscription covers everything you need for a fully managed website, including:
- Custom website design and development
- Hosting and server management
- Security updates and monitoring
- Domain management
- Regular website updates and modifications
- Technical support and troubleshooting
We take care of all the technical details so you can focus on running your business.
In the unlikely event that you are dissatisfied with the website delivered and that no proposed modifications are suitable, you have 7 days from delivery to claim your money back.
If you choose to cancel your subscription, you have two options:
- Buyout: You can purchase the website for a pre-agreed cost and take full ownership of it, allowing you to move it to another provider.
- Leave without Purchase: If you don’t wish to purchase the website, we’ll simply cancel the subscription, and the website will remain under our ownership.
We also offer the option to transfer the domain to you for a small one-time transfer fee.
No, we do not offer e-commerce websites as part of our subscription service. However, you can get in touch and we will talk you through the different options we recommend to get one up and running.